The client experiences issues with outdated app architecture, limited search functionality, poor navigation, lack of support for external device integration, and compliance concerns around data privacy, negatively impacting customer engagement and operational efficiency.
A national retail chain seeking to modernize its mobile shopping applications to improve user experience, search capabilities, device compatibility, and regulatory compliance.
The app modernization project aims to deliver an intuitive and efficient mobile shopping experience, leading to higher customer satisfaction, increased engagement, and operational efficiency. Anticipated outcomes include improved search speed and stability, visual engagement through 3D catalogs, and compliance with privacy standards, ultimately supporting increased sales and customer retention.