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Mobile and Web Application for Participant Engagement in Research Studies

simpalm.com

Non-profit

Challenge

MER faces challenges in maintaining contact with research participants across multiple projects, particularly due to extended survey intervals (months apart). This makes it difficult to reach participants who may have updated their contact information, impacting the validity and completeness of research data. Their previous app solution was insufficient to scale and address these ongoing issues.

About the Client

Non-profit organization supporting research and studies within underserved communities, utilizing surveys to gather participant feedback.

Objectives

Develop a scalable platform to maintain consistent communication with research participants.
Improve participant engagement and survey response rates.
Centralize participant profile management and survey access.
Enhance data collection efficiency for research projects.
Provide robust notification capabilities for project updates and survey reminders.

Functional Requirements

User authentication and profile management (mobile & web)
Project and cohort management (web)
Participant management (web - adding, updating, assigning)
Survey management (web - creation, assignment, scheduling)
Notification management (web - creation & delivery)
Survey delivery (via integration with a third-party survey platform)
Notification tracking and logging (web and mobile)

Preferred Technologies

Swift

Xcode

PHP

Rest APIs

HTML

Jquery

Mobile App

Integrations Required

Third-party survey platform (e.g., SurveyMonkey, Qualtrics)

Non-Functional Requirements

Scalability to support hundreds of projects and thousands of participants.
Security to protect participant data.
High availability and reliability.
Responsive design for mobile devices.
Accessibility (consider WCAG guidelines)

Estimated Business Impact

This project will improve the quality and completeness of MER's research data by ensuring consistent participant engagement and accurate contact information. It will also streamline administrative tasks, reduce manual effort, and enhance the overall efficiency of research projects. Improved participant retention and response rates will lead to more reliable and impactful research outcomes.