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Marketplace Platform Enhancement: Scalability, Search & User Experience Overhaul
  1. case
  2. Marketplace Platform Enhancement: Scalability, Search & User Experience Overhaul

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Marketplace Platform Enhancement: Scalability, Search & User Experience Overhaul

spiralscout.com
Information technology
Business services
Artificial Intelligence
ECommerce

Challenges

Defined.ai's existing website suffered from a fragmented and difficult-to-update CMS, inconsistent UI/UX leading to poor conversion rates, and slow, irrelevant search functionality. These issues hindered marketing agility, product discovery, and overall user satisfaction, impacting sales and market growth.

About the Client

Defined.ai is a leading global marketplace connecting buyers and sellers of AI datasets, tools, and models, facilitating the development of ethical and accessible AI solutions.

Objectives

  • Redesign the website's UI/UX to significantly improve user engagement and conversion rates.
  • Implement a flexible CMS enabling real-time content updates by marketing teams without requiring engineering support.
  • Enhance SEO and data collection capabilities for improved marketing optimization and lead generation.
  • Integrate a robust, AI-powered search solution to improve product discovery efficiency and user satisfaction.

Functional Requirements

  • Enhanced search with AI-powered filtering and ranking.
  • Intuitive content management system (CMS) accessible to non-technical users.
  • Improved user navigation and site architecture.
  • Seamless integration with third-party services (e.g., Algolia).
  • Custom Gutenberg blocks for rapid page creation.

Preferred Technologies

WordPress CMS
Algolia Search
Gutenberg
Magento (potential integration)
Pardot (potential integration)

Integrations Required

  • Algolia Search API
  • Pardot API (for marketing automation)
  • Potential integrations with other marketing and sales platforms.

Key Non-Functional Requirements

  • High scalability to accommodate future growth in data and users.
  • Fast page load speeds (target: 78% improvement).
  • Robust security measures to protect user data and platform integrity.
  • High availability and reliability.
  • Responsive design for optimal viewing on all devices.

Estimated Impact

Successful completion of this project is expected to result in significant improvements in website performance (78% faster page load speeds), enhanced user engagement (68% faster product discovery), increased conversion rates (35% improvement), and reduced marketing execution time. This will lead to increased sales, improved customer satisfaction, and enhanced market competitiveness.

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