Intranet Modernization and Employee Empowerment Platform

The existing intranet lacked efficiency in providing employees with access to critical information such as policies, applications, and protocols. This resulted in wasted time and hindered productivity, particularly for frontline staff. There was also a need to improve recognition and access to HR benefit tools.

SouthCoast is a healthcare organization focused on delivering access to effective care and supporting its frontline staff with essential tools and resources.

• Develop a modern, user-friendly intranet platform.
• Improve employee access to policies, applications, and protocols.
• Empower frontline staff with readily available resources.
• Enhance employee recognition and access to HR benefits.
• Streamline information retrieval processes.

• Centralized policy and procedure library with robust search.
• Application access portal with streamlined workflows.
• Protocol documentation and guidance.
• HR benefits portal with self-service options.
• Employee recognition features.
• Personalized content based on role and department.
• Notifications and announcements system.
• Integration with existing HR systems.

• Existing HR systems (e.g., payroll, benefits administration)
• Other relevant internal systems

• Scalability to accommodate future growth.
• High performance and responsiveness.
• Robust security measures to protect sensitive data.
• Accessibility for all users (e.g., WCAG compliance).

The modernized intranet is expected to significantly improve employee productivity by reducing time spent searching for information. It will also enhance employee satisfaction by providing easy access to essential resources and recognition. Streamlining HR processes will further contribute to operational efficiency and improved employee experience.