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Internal Innovation Management Platform Development for Cross-Regional Banking Operations

supercharge.io

Financial services

Information technology

Challenges in Internal Innovation Management

Banks face difficulties in capturing, evaluating, and implementing employee-generated ideas due to fragmented communication channels, lack of structured campaign management, and insufficient engagement mechanisms. Existing processes fail to systematically channel operational insights into strategic innovation initiatives while maintaining compliance with financial data protection regulations.

About the Client

Innovation hub for OTP Bank, focused on developing next-generation banking products and services through digital transformation

Strategic Innovation Platform Goals

Create centralized infrastructure for ideation campaigns with role-based access control
Implement gamification elements to increase employee participation by 50%
Ensure GDPR-compliant handling of sensitive innovation data
Enable cross-functional team collaboration across 8+ international subsidiaries
Establish metrics tracking for idea implementation success rates

Core Platform Capabilities

Customizable campaign creation with dynamic challenge templates
Multi-tier user roles (administrators, judges, submitters, teams)
Real-time idea evaluation dashboard with weighted scoring
Gamification engine with virtual currency and achievement badges
Commenting system with threaded discussions and voting mechanics
Implementation tracking with milestone progress indicators
Cross-subsidiary user management with regional compliance settings

Technology Stack Requirements

Angular

Kotlin

System Integration Needs

Active Directory/LDAP authentication
Enterprise reward system API
Data loss prevention (DLP) solutions
Multi-region cloud hosting infrastructure

Operational Constraints

Bank-grade data encryption (AES-256) for all stored/transmitted data
Horizontal scalability for 10,000+ concurrent users
99.9% platform availability SLA
Real-time analytics dashboard with sub-200ms response times
Role-based access control with audit trail logging

Expected Business Outcomes

Projected 300% increase in actionable idea submissions within first quarter, with 40% reduction in innovation cycle time. Platform adoption expected to reach 60% employee engagement across participating divisions, enabling systematic capture of operational insights while maintaining full compliance with financial industry regulations across multiple jurisdictions.