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Interactive Vehicle Configurator with Emotional Recognition for Premium Automotive Showrooms
  1. case
  2. Interactive Vehicle Configurator with Emotional Recognition for Premium Automotive Showrooms

Interactive Vehicle Configurator with Emotional Recognition for Premium Automotive Showrooms

gpsolutions.com
Automotive

Challenges in Enhancing Customer Experience and Technical Compatibility in Showroom Interactivity

The client faces difficulties integrating a sophisticated, gesture-supporting touchscreen application with existing legacy systems and third-party components. Additionally, performance issues specific to data entry on Windows platforms and the need for a real-time emotional recognition system to personalize interactions pose significant challenges.

About the Client

A global automotive manufacturer seeking to enhance customer engagement and streamline vehicle exploration through an immersive, technologically advanced touchscreen application.

Goals for Implementing an Advanced Interactive Vehicle Configuration System

  • Achieve a 58% increase in customer engagement within the first month post-launch.
  • Increase onsite vehicle configuration to lead conversion rates by 42%.
  • Reduce interaction cycle times by threefold compared to previous showroom tools.
  • Support deployment across multiple flagship and global locations.
  • Ensure seamless integration with existing showroom systems and legacy components.

Core Functional Specifications for the Vehicle Configurator System

  • Implementation of emotion-aware user interface powered by live video analysis and facial recognition to tailor the user experience.
  • Lightweight, scalable data storage solution supporting rapid and concurrent queries, such as SQLite.
  • Support for high-resolution content galleries and static HD video streams to showcase vehicle visuals in showroom-grade quality.
  • A fully customizable 3D vehicle configurator with dynamic updates for colors, interiors, and accessories.

Preferred Technologies and Architectural Approaches

WinRT
UWP
WPF
MVVM
SQLite

System Integrations and External Data Requirements

  • Third-party legacy systems for vehicle data and showroom management.
  • Camera systems for facial recognition and emotional analysis.
  • Existing content management systems for high-resolution media.

Critical Non-Functional Requirements and Performance Benchmarks

  • Support for high-resolution content galleries and static HD videos for immersive visuals.
  • Real-time facial recognition and emotional detection to personalize interactions.
  • High responsiveness with interaction cycle times at least three times faster than previous tools.
  • Scalable architecture to support deployment across multiple locations with potential for future expansion.

Anticipated Business Outcomes and ROI from the Interactive Vehicle Configurator

Expected to significantly enhance customer engagement with a projected 58% increase within the first month, boost onsite conversion rate by 42%, and achieve a threefold reduction in interaction time, thereby elevating showroom experience, increasing sales efficiency, and extending deployment across multiple global locations.

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