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The client faced critical issues with inconsistent data synchronization between PointClickCare (PCC) and their internal systems across 10-20 SNFs. Diverse data entry practices, system overload from high data volumes, and lack of real-time updates led to manual errors, delayed reimbursements, and inaccurate financial reporting. Facilities operated with fragmented data across bed/dept. locations, payment statuses, and resident information.
Revenue cycle management company specializing in financial process optimization for healthcare providers, focusing on compliance and revenue maximization for skilled nursing facilities
The integration will reduce manual data entry workload by 70%, improve financial reporting accuracy to 99.5%, and enable real-time decision-making through live operational dashboards. Automated synchronization will cut reconciliation time by 60% while ensuring compliance with healthcare regulations. The platform will provide foundation for future API-based enhancements and expanded data capture capabilities.