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Integrated Healthcare Appointment and Survey Management System
  1. case
  2. Integrated Healthcare Appointment and Survey Management System

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Integrated Healthcare Appointment and Survey Management System

langate.com
Medical
Information technology
Business services

Operational Inefficiencies in Healthcare Data Management

Manual appointment management processes causing scheduling conflicts, decentralized clinic data leading to administrative delays, error-prone manual data entry, and lack of timely patient feedback mechanisms

About the Client

SaaS healthcare reputation management company serving 80+ medical specialties with online reputation solutions

Digital Transformation Goals

  • Implement centralized appointment scheduling system
  • Establish automated patient survey workflows
  • Create real-time healthcare data synchronization
  • Reduce administrative overhead by 40%

Core System Capabilities

  • Multi-system EHR integrations (Veradigm, NextGen, Nextech, Greenway, SIS, Elation)
  • Automated survey scheduling based on HR data
  • 15-minute interval API data synchronization
  • Centralized appointment management dashboard

Technology Stack Requirements

.NET
C#
Windows Services

Healthcare System Integrations

  • Veradigm (Allscripts)
  • NextGen
  • Nextech
  • Greenway Intergy
  • Greenway PrimeSuite
  • SIS
  • Elation

System Performance Criteria

  • High-availability API endpoints
  • HIPAA-compliant data security
  • Scalable architecture for 1000+ concurrent users
  • 15-minute data synchronization SLA

Expected Operational Improvements

40% reduction in administrative scheduling time, 25% increase in patient survey response rates, real-time clinic data visibility, and elimination of manual data entry errors through automated system integrations

More from this Company

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Development of Secure Healthcare Communication Platform with PCC Integration