Integrated Dog Care and Tracking System for Pet Care Franchise

The franchise's facilities manage between 100-200 dogs daily, facing difficulties in tracking detailed care activities such as baths, feedings, and medication. Staff struggles to maintain accurate, timely records and requires better visibility into each dog's current status and location to improve efficiency and service quality. Manual processes and limited tracking hamper operational effectiveness and customer experience.

A large pet care franchise chain operating multiple locations, providing doggy daycare and boarding services, seeking digital solutions to enhance operational efficiency and customer experience.

• Develop a centralized digital system to automate and manage dog care tasks, including grooming, feeding, and medication scheduling.
• Implement a real-time dog tracking solution using Bluetooth Low Energy devices to monitor and pinpoint each dog's location within the facility.
• Design an intuitive interface that aligns with current staff workflows, minimizing training and adoption barriers.
• Integrate with existing reservation and management systems to automate task creation and data synchronization.
• Improve operational efficiency, reduce human error, and increase staff productivity.
• Enhance customer service by providing real-time updates and better care oversight.

• Automatic synchronization with existing reservation and management systems to generate care tasks such as baths, feedings, and medication schedules.
• A real-time tracking module utilizing Bluetooth Low Energy technology to locate and monitor each dog within the facility using multilateration techniques.
• An intuitive user interface designed to mirror current physical management tools (e.g., white boards), ensuring familiarity and ease of use.
• Dashboard displaying the status and location of all dogs, with quick navigation to detailed records and tasks.
• Notification and alert system for pending or overdue care activities.

• Reservation management systems to automate task creation
• Existing facility management software for data synchronization

• System scalability to support multiple locations and increased device count
• Real-time data processing with tracking updates within seconds
• High system availability and reliability to ensure uninterrupted operations
• Data security and privacy compliance, especially concerning location data and personal customer information

The implementation of an integrated dog care management and real-time tracking system is expected to streamline daily operations, reduce manual errors, and increase staff efficiency. These improvements can lead to faster service delivery, enhanced customer satisfaction, and a competitive advantage in the pet care industry, similar to notable operational efficiencies seen in comparable case studies.