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Global Employee Benefits Management System for Multinational Corporations
  1. case
  2. Global Employee Benefits Management System for Multinational Corporations

Global Employee Benefits Management System for Multinational Corporations

spiria.com
Insurance
Financial services

Complexity in Managing Multinational Employee Benefits and Policy Renewals

A multinational benefits management organization faces significant challenges in administrating employee benefits and policy renewals across various countries with differing renewal schedules and regulatory requirements. This complexity hampers efficiency, accuracy, and compliance, especially when managing large corporate clients operating in multiple jurisdictions with diverse benefit policies and renewal timelines.

About the Client

A large insurance and benefits management provider supporting multinational companies with comprehensive employee benefits solutions, operating across multiple countries with complex benefit administration needs.

Goals for Developing a Unified Global Benefits Management Platform

  • Develop an accessible web application enabling clients to manage and understand their international employee benefits portfolios seamlessly.
  • Implement features that support historical tracking of benefits to facilitate compliance and audit processes.
  • Enhance user navigation and information architecture for easier management and clarity.
  • Ensure compliance with international data security standards, including GDPR, through security reviews and audits.
  • Enable comparison of service costs over different periods to support strategic decision-making.
  • Maintain a scalable architecture that supports future enhancements, including redesigns and additional functionalities.

Core Functionalities for the Global Employee Benefits Management System

  • Global benefits portfolio overview with real-time data updates
  • Historical tracking of employee benefits and policy changes
  • User-friendly navigation and interface design for complex benefit data
  • Cost analytics feature to compare annual benefits costs across periods
  • Compliance checks and data security features including GDPR readiness
  • Role-based access control for different user types
  • Support for multi-currency and multi-lingual environments

Preferred Technology Stack and Architectural Considerations

Web application built with modern frameworks (e.g., Ruby on Rails or equivalent)
PostgreSQL or equivalent relational database for data storage
Responsive, user-centric UI/UX design principles

External Systems and Data Sources Integration Requirements

  • External insurance and benefits data sources for real-time updates
  • Compliance audit tools and security modules
  • Multi-language and currency support modules

Critical Non-Functional System Requirements

  • System scalability to support increasing client data volume
  • High availability with minimal downtime
  • Data security compliance, including GDPR and other relevant regulations
  • Performance metrics ensuring page load times under 3 seconds
  • Regular updates and maintenance cycles

Projected Business Outcomes and Value from the New Benefits Platform

Successful development and deployment of the global employee benefits management system will streamline benefits administration, reduce manual processing errors, and provide clients with strategic insights through cost comparison features. Expected outcomes include a smoother client onboarding experience, improved compliance adherence, and enhanced competitive differentiation, ultimately supporting sustained growth and client satisfaction.

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