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Enterprise-Grade Demo Automation Platform with Enhanced Security and Scalability

spiralscout.com

Information technology

Business services

Challenges

Consensus experienced scalability issues with their existing demo automation platform, leading to performance degradation under increasing user load and demand for personalized demos. High third-party costs for hosting, storage, and video processing further impacted profitability. Security and compliance requirements for enterprise clients were unmet by the existing platform, and development inefficiencies hindered feature delivery.

About the Client

Consensus is a company providing software solutions, likely focused on sales enablement and demonstrations for enterprise clients.

Objectives

Enhance the demo automation platform to cater to enterprise-level clients.
Develop a scalable and secure system architecture with compliance features (GDPR, SOC 2).
Integrate Temporal's workflow automation for reliable and scalable video demo processing.
Reduce third-party costs related to hosting, storage, and video processing.
Improve development efficiency and reduce development costs.

Functional Requirements

Automated video demo creation and delivery.
Personalization capabilities for tailoring demos to specific prospects.
Secure video asset storage and management.
Workflow automation using Temporal for demo processing.
Role-based access control and security protocols.
Compliance features (GDPR, SOC 2).
Reporting and analytics on demo usage and effectiveness.

Preferred Technologies

AWS

Codeigniter

Elixir

FFMPEG

Golang

Influxdb

MySQL

Node.js

ORM

PHP5/PHP7

RPC

Spiral Framework

SQL

Temporal

Integrations Required

CRM systems (e.g., Salesforce)
Marketing automation platforms

Key Non-Functional Requirements

High scalability to handle a large user base and growing demo volume.
High performance and low latency for fast demo delivery.
Robust security to protect sensitive customer data.
High availability and reliability.
Cost-effectiveness.

Estimated Business Impact

The new platform is expected to significantly reduce operational costs by eliminating reliance on expensive third-party services, increase revenue by enabling efficient demo delivery to a larger customer base (including enterprise clients), and improve sales team productivity by automating demo creation and personalization. The platform's improved security and compliance will also enable Consensus to target larger, more regulated clients.