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Large enterprises face difficulties in streamlining employee communication and task management through traditional systems. ICICI Lombard required a centralized digital platform to improve internal productivity, enable cashless transactions, and integrate transportation/office services to enhance employee satisfaction and customer service outcomes.
Leading private general insurance company in India seeking digital transformation of internal employee services
Implementation of this enterprise mobility platform is projected to reduce internal communication delays by 60%, increase employee task completion rates by 45%, and improve overall workforce satisfaction scores by 35%. The integrated cashless payment system is expected to reduce transaction processing time by 70% while enhancing security and auditability.