The client faces increasing demands in managing their internal IT systems, online storefronts, and integration with external services, leading to performance bottlenecks, outdated systems, and fragmentation of software solutions. This hampers the ability to efficiently manage online sales, process payments securely, and scale operations seamlessly, risking customer satisfaction and revenue growth.
A mid to large-sized online retailer operating across multiple markets with a focus on expanding digital sales channels and streamlining online store operations.
The project aims to enhance online store availability, performance, and security, resulting in improved customer experience, increased sales conversion rates, and scalable capacity to support future growth. It is expected to streamline operations, reduce downtime, and provide a solid foundation for ongoing digital expansion.