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Development of a Seamless Employee Performance and Feedback Management Platform
  1. case
  2. Development of a Seamless Employee Performance and Feedback Management Platform

Development of a Seamless Employee Performance and Feedback Management Platform

blurify.com
Business services

Identified Challenges in Employee Development and Performance Management

The client faces difficulties in efficiently planning, conducting, and tracking employee development meetings, managing feedback, and aligning individual and team goals. Existing processes lack automation and integration, leading to suboptimal productivity and engagement across the organization.

About the Client

A large enterprise seeking to enhance employee development, goal management, and feedback processes through a robust SaaS platform.

Core Goals to Enhance Employee Development and Organizational Performance

  • Implement a comprehensive platform to facilitate effective 1-to-1 meetings and feedback collection.
  • Enable goal setting, tracking, and management aligned with organizational objectives (e.g., OKRs).
  • Integrate with existing HR and authentication systems to streamline user management and security.
  • Achieve scalability to support a user base of over 1,000 employees, with rapid deployment and onboarding.
  • Enhance employee productivity metrics, aiming for a significant increase analogous to prior improvements (~150%).

Functional Features for an Effective Performance Management System

  • Active Directory authentication via ADFS, Amazon EC2, and Auth0 for secure and scalable user login.
  • Automated daily synchronization with external HR systems to create complete user profiles and auto-assign to appropriate teams.
  • Workflow management for meetings including templates, step sequences, follow-up questions, and task assignments.
  • Goal management capabilities to set, monitor, and divide organizational objectives into tasks, with feedback and approval functionalities.

Preferred Technologies and Architecture for the Platform

Node.js / TypeScript / PostgreSQL for backend and database solutions.
React / Redux for frontend development.
Auth0 for authentication management.
Cloud deployment via Heroku or similar cloud service for scalability.
External integrations with HR systems and directory services for user synchronization.

External Systems and Services Integration Needs

  • Active Directory / ADFS for user authentication.
  • HR management systems for user profiles and organizational data.
  • Task and workflow management tools or modules to support meeting templates and follow-up sequences.

Key Non-Functional Requirements for Performance and Security

  • System scalability supporting over 1,000 active users with quick deployment (target within 5 days for initial takeover).
  • High performance with minimal latency to ensure smooth user experience.
  • Robust security with adherence to best practices in user authentication and data privacy.

Projected Business Benefits and Impact

The platform is expected to significantly improve employee productivity—drawing from past results of up to a 150% increase—by streamlining performance review processes, enhancing goal alignment, and facilitating continuous feedback across the organization. Rapid implementation and scalable architecture will enable the client to support organizational growth and development initiatives efficiently.

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