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Enhancement of Loan Administration System with Advanced UX and Automated QA
  1. case
  2. Enhancement of Loan Administration System with Advanced UX and Automated QA

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Enhancement of Loan Administration System with Advanced UX and Automated QA

ironin.it
Financial services
Information technology

Challenges in Loan Administration System

The existing loan administration system suffered from suboptimal code quality, security vulnerabilities, inconsistent UX/UI, and inefficient QA processes. Critical pain points included a non-cohesive admin panel with poor filtering capabilities, lack of loan restructuring functionality, and insufficient testing methodologies for future-state scenarios.

About the Client

A fintech company offering membership-based personal finance solutions with on-demand loans

Key Project Goals

  • Develop a proof of concept for loan restructuring functionality
  • Improve code quality and security standards
  • Redesign admin panel for enhanced UX and operational efficiency
  • Implement advanced QA testing processes including timeline simulation
  • Integrate third-party systems for comprehensive data visibility

Core System Requirements

  • Loan restructuring module with transparent terms
  • Advanced admin panel filtering/sorting options
  • Integrated Zendesk interface for customer support data
  • Time-travel QA testing framework
  • Real-time analytics dashboard

Technology Stack

Ruby on Rails
PostgreSQL
Sidekiq
Redis
Stimulus.js
Heroku
RSpec

External System Integrations

  • Equifax (credit data)
  • Zendesk (customer support)
  • Mixpanel (analytics)

Non-Functional Requirements

  • Enterprise-grade security compliance (PCI-DSS)
  • Horizontal scalability for 10x user growth
  • 99.99% system availability SLA
  • Sub-200ms API response times
  • Automated regression testing coverage >90%

Expected Business Outcomes

Implementation will result in 40% faster loan processing times, 60% reduction in support tickets through improved UX, 95%+ QA test coverage for future scenarios, and enhanced regulatory compliance through secure code architecture. The platform will support 500,000+ concurrent users with guaranteed loan disbursement times under 60 seconds.

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