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The existing credentialing system faces critical challenges, including delayed insurance payments due to slow claims processing, sluggish data retrieval during peak traffic, inability to handle large document uploads (e.g., licenses, certifications), and security vulnerabilities from outdated protocols (TLS 1.0/1.1) and insufficient authentication measures. These issues risk compliance failures, user dissatisfaction, and potential data breaches.
A platform enabling healthcare practitioners to submit and verify credentials, ensuring compliance and authenticity for institutions like hospitals, clinics, and insurance providers.
The upgraded system will reduce claims processing time by 50%, eliminate document upload restrictions, and fortify security against modern threats. Practitioners gain a reliable platform for credential submission, while compliance teams benefit from centralized, real-time data access. Enhanced scalability ensures uninterrupted service during traffic spikes, improving trust among healthcare providers and insurers.