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Development of AI-Powered Telehealth Chatbot for Enhanced Patient Care

capitalnumbers.com

Medical

Information technology

Health & Fitness

Modernization of Outdated Telehealth Infrastructure

Existing telehealth chatbot suffers from outdated programming, limited AI capabilities, and inability to scale during pandemic-induced healthcare demands. Need to enhance functionality without disrupting existing codebase while ensuring rapid deployment for critical patient care.

About the Client

US-based IT company specializing in healthcare technology solutions

Telehealth Chatbot Enhancement Goals

Implement cutting-edge AI for natural language processing in patient interactions
Enable real-time alert system for healthcare staff
Integrate secure payment processing for medical billing
Maintain compatibility with existing infrastructure
Ensure rapid deployment within two months

Core System Capabilities

Patient login with unique ID generation
Emotionally intelligent symptom assessment
Automated alert system for caregivers
NLP-powered conversational flow for medical queries
Secure billing information processing

Technology Stack Requirements

Google Dialogflow

Swift 5

REST API

MongoDB

System Integration Needs

Plaid API for secure payments
Dialogflow NLP engine

Operational Requirements

Horizontal scalability for pandemic response
End-to-end encryption for patient data
Real-time response performance
Cross-platform compatibility with hospital systems
HIPAA compliance

Anticipated Healthcare Transformation

Implementation of AI-powered telehealth solution will reduce caregiver response times by 40%, improve patient satisfaction through personalized care interactions, and enable secure medical billing processes. The system will support 100% accurate symptom assessment while maintaining data integrity across 10,000+ concurrent patient connections.