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Enhancement of Employee Recognition Platform with Intuitive UX/UI and Scalable SaaS Infrastructure

halo-lab.com

Information technology

Human Resources

SaaS Productivity

Current Platform Limitations

The existing MVP app lacks visual appeal and intuitive navigation, while the website fails to effectively communicate the platform's value proposition. Key challenges include suboptimal user engagement, limited feature integration, and inconsistent branding across digital touchpoints.

About the Client

Employee engagement and recognition platform enabling feedback sharing to improve workplace culture and organizational performance

Strategic Development Goals

Create a visually engaging and emotionally resonant user experience
Implement seamless cross-platform functionality between app and website
Enhance feature discoverability through improved information architecture
Establish cohesive brand identity across all digital assets
Optimize platform scalability for enterprise-level adoption

Core System Capabilities

Advanced category-based feedback search functionality
Customizable user avatars and character illustrations
Interactive UI components with micro-animations
Multi-language support for global organizations
Comprehensive analytics dashboard for engagement metrics

Technology Stack

Webflow for responsive website development

Redux/Redux-Saga for state management

Modern CSS frameworks with design tokens

Illustration libraries for character avatars

System Interoperability

Single sign-on (SSO) solutions
HRIS platform APIs (e.g., Workday, BambooHR)
Enterprise security frameworks
Multi-language content management systems

Operational Requirements

Enterprise-grade data encryption and GDPR compliance
99.9% platform uptime SLA
Cross-browser compatibility (Chrome, Safari, Firefox, Edge)
WCAG 2.1 accessibility compliance
Horizontal scalability for 10,000+ concurrent users

Business Value Projections

Anticipated 40% increase in user engagement metrics, 25% reduction in onboarding time for new organizations, and 300% growth in enterprise client acquisition. The enhanced platform will support expansion to 5,000+ integrated locations within 18 months post-launch, with annual feedback volume exceeding 10 million interactions.