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The current Django CRM system suffers from multiple critical issues including: absence of centralized franchise admin listing module, password reset email failures, inaccurate sales reports due to poor code quality, lack of date range filters for reports, Incognito mode report display failures, and improper 404 error handling causing user frustration.
National auto parts distribution company operating 4000+ franchise stores, requiring centralized CRM for operational management and sales reporting
The enhanced CRM system will provide unified visibility into franchise operations, enable data-driven decision making through accurate reporting, reduce administrative overhead through streamlined workflows, and support business expansion through scalable architecture while maintaining cost-effective system maintenance.