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Enhanced Travel Itinerary Platform with Advanced Features

jetrockets.com

Hospitality & leisure

Inefficient and Complex Itinerary Communication

Travel agents and tour operators struggle to effectively communicate comprehensive travel itinerary details to clients. Existing solutions (spreadsheets, word documents, legacy proposal software) are often complex, time-consuming, and fail to integrate essential elements like real-time flight information, dynamic pricing, and personalized guest support. Lack of a unified, user-friendly platform hinders sales cycles and client satisfaction.

About the Client

Safari Portal is a B2B2C travel technology company providing a platform for travel agents and tour operators to create and manage custom travel itineraries and proposals.

Key Project Objectives

Improve travel agent efficiency in creating and delivering customized itineraries.
Increase sales conversion rates for travel agents.
Enhance client experience through a user-friendly and informative platform.
Expand platform functionality to meet evolving industry demands.
Improve agent branding and personalization capabilities.

Functional Requirements

Advanced Itinerary Template Customization (fonts, layouts, branding)
Real-time Flight Tracking Integration
Worldwide Language Translation
Dynamic Pricing Integration
Enhanced Guest Portal with PII Security
Automated Push Updates for Itineraries
Improved CRM Functionality for Guest Management
Integration with Marketing Automation Tools
Detailed Reporting and Analytics Dashboard
Mobile App Enhancement (Offline Access and Quick Launch)

Preferred Technologies

Cloud-based architecture (e.g., AWS, Azure, GCP)

Responsive Web Design (React, Angular, or Vue.js)

Backend: Node.js, Python (Django/Flask), or Ruby on Rails

Database: PostgreSQL or MySQL

API Integrations (RESTful APIs)

Required Integrations

Global Flight Tracker API
Worldwide Language Translation API
Mail Marketing Service API (e.g., Mailchimp, SendGrid)
Product Adoption Tool API
Payment Gateway API (for optional booking functionality)

Key Non-Functional Requirements

Scalability to support a growing user base
High availability and reliability (99.9% uptime)
Robust security measures to protect sensitive data (GDPR compliance)
Performance optimization for fast loading times
Mobile-friendliness and responsive design

Expected Business Impact

This project is expected to significantly increase Safari Portal's market share by providing a more comprehensive and user-friendly platform for travel agents. Improved efficiency, enhanced client satisfaction, and increased sales conversion rates will lead to higher revenue generation and stronger brand recognition. The platform will be positioned as a leader in travel itinerary management technology.