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Enhancement of eBayMag Platform for Global Seller Expansion and Logistics Optimization
  1. case
  2. Enhancement of eBayMag Platform for Global Seller Expansion and Logistics Optimization

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Enhancement of eBayMag Platform for Global Seller Expansion and Logistics Optimization

jetrockets.com
eCommerce
Information technology

Challenges in International E-commerce Operations

Sellers face significant friction in international e-commerce operations due to fragmented inventory management, inconsistent currency handling, lack of unified catalog systems, and insufficient cross-border logistics optimization tools. Existing solutions require improved multi-account management, language localization, and automated order processing capabilities.

About the Client

Global e-commerce platform connecting buyers and sellers worldwide, requiring advanced tools for international sales management and logistics optimization

Platform Enhancement Goals

  • Expand support for cross-border trade across 10+ international eBay sites
  • Implement multi-language and multi-currency capabilities
  • Optimize logistics and shipping policy management
  • Enhance user onboarding and interface usability
  • Increase sales conversion through intelligent listing recommendations

Core System Capabilities

  • Step-by-step onboarding tutorial with toggleable guidance
  • Automated item import from eBay accounts with manual override options
  • Cross-listing functionality across multiple international sites
  • Real-time language translation for listings and descriptions
  • Multi-account management with centralized order tracking
  • Dynamic shipping policy configuration by geographic region
  • Advanced order management with tracking integration
  • Bulk item editing and category management tools
  • Sales analytics dashboard with performance metrics

Technology Stack Requirements

Custom software development with DevOps integration
Cloud-based infrastructure for scalability
Modern frontend frameworks for responsive UI

System Integration Needs

  • eBay API for marketplace data synchronization
  • Excel import/export functionality
  • Third-party shipping carrier APIs
  • Payment gateway integration for subscription management

Operational Requirements

  • Support for 50,000+ concurrent users
  • 99.9% system uptime SLA
  • GDPR-compliant data handling
  • Real-time data synchronization across regions
  • Role-based access control for security

Expected Business Outcomes

Projected 8x increase in international sales for participating sellers, 40% improvement in listing effectiveness through intelligent recommendations, and 30% reduction in operational overhead through automated workflows. Platform expansion to support 50,000+ active users across 10+ international markets with enhanced cross-border transaction capabilities.

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