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Development of Integrated On-Demand Home Services Marketplace Platform
  1. case
  2. Development of Integrated On-Demand Home Services Marketplace Platform

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Development of Integrated On-Demand Home Services Marketplace Platform

jetrockets.com
Consumer products & services
eCommerce
Business services

Homeowner Service Request Challenges

Homeowners face significant difficulties managing unexpected home maintenance issues due to lack of reliable, immediate access to vetted service providers. Current solutions lack integrated platforms that simultaneously streamline service requests, provider matching, and payment processing while ensuring quality service delivery.

About the Client

Digital marketplace platform connecting homeowners with service providers for home maintenance and improvement services

Platform Development Goals

  • Create integrated ecosystem connecting homeowners with qualified service providers
  • Develop real-time service request and provider matching capabilities
  • Implement secure payment and scheduling systems
  • Establish provider management tools for service professionals
  • Ensure seamless user experience across all platform components

Core System Capabilities

  • Real-time service request submission and provider matching
  • Instant quote generation and payment processing
  • Provider scheduling and availability management
  • Task prioritization and rerouting algorithm
  • User reviews and provider rating system
  • Push notifications for service updates
  • Integrated messaging between users and providers

Technology Stack Requirements

Swift
Node.js
JavaScript
PostgreSQL

Third-Party System Integrations

  • Sendbird (messaging)
  • Braintree (payments)
  • OneSignal (notifications)

System Performance Criteria

  • High-availability backend infrastructure
  • Real-time matching algorithm performance
  • Secure payment transaction processing
  • Scalable cloud architecture
  • Data privacy compliance (GDPR/CCPA)

Expected Business Outcomes

Implementation of this integrated platform will create a comprehensive marketplace ecosystem that reduces service request response times by 70%, increases service provider utilization rates by 40%, and improves customer satisfaction scores by 60% through streamlined service delivery and enhanced quality controls.

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