The client faces difficulties with outdated S&OP systems that lack advanced forecasting capabilities, leading to limited insight into sales trends, inefficiencies in planning processes, and the need for frequent manual adjustments. The existing platform requires modern enhancements to support complex analytics, improve performance, and maintain compatibility across browsers, including legacy support.
A mid-sized consulting firm specializing in Sales & Operations Planning (S&OP), providing assessment, consulting, education, and implementation services to optimize client supply chains and sales forecasts.
The implementation of the enhanced sales & operations planning system aims to improve forecast accuracy, streamline planning processes, and increase overall operational efficiency. Target outcomes include faster decision-making cycles, reduced manual adjustments, and better alignment between sales and supply chain initiatives, ultimately driving growth and customer satisfaction. With these improvements, the client expects to provide more reliable forecasting services, strengthening their market position.