The client faces difficulties in providing a seamless, engaging internet television platform across multiple devices, with challenges including content discoverability, diverse control schemes, and maintaining high-quality streaming experiences. They need to improve their platform’s usability, personalization, and content accessibility to increase user engagement and satisfaction in a competitive market.
A mid-sized digital media company seeking to expand its online broadcast and streaming services to reach a diverse, multilingual audience with high-quality live TV and on-demand content.
The platform is expected to significantly enhance user engagement by providing personalized content recommendations, comprehensive program guides, and diverse content libraries. The improvements aim to increase active user base, drive more daily engagement, and establish the platform as a leading online TV service in the target region, similar to initial market success stories with rapid user adoption resulting in tens of thousands of registered users within a short timeframe.