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Development of an All-In-One Project and Resource Management Platform for Digital Agencies
  1. case
  2. Development of an All-In-One Project and Resource Management Platform for Digital Agencies

Development of an All-In-One Project and Resource Management Platform for Digital Agencies

incode-group.com
Information technology
Business services

Challenges Faced by Digital Agencies in Managing Projects and Teams

Managing ongoing projects with minimal downtime and maintaining high productivity levels is challenging, especially with outdated tools. Agencies require a modern, lightweight solution that simplifies project management, enhances collaboration, and supports outsourced tasks without adding complexity.

About the Client

A mid-sized digital agency specializing in managing multiple client projects with distributed teams, seeking streamlined project oversight and resource allocation.

Goals for Building an Integrated Project Management and Collaboration System

  • Create a role-based access control system to define and assign permissions efficiently, enhancing security and operational control.
  • Develop an all-in-one tracking system for projects, leads, and clients sourced from a unified platform, enabling early issue detection and automated progress monitoring.
  • Implement comprehensive transparency tools to monitor employee performance, project statuses, and individual contributions, fostering accountability.
  • Ensure rapid onboarding to facilitate immediate adoption within 5 minutes of deployment, reducing transition friction.
  • Design the system to support outsourcing workflows, accommodating external contributors without compromising management oversight.
  • Build scalable infrastructure to handle teams of varying sizes, from small units to large enterprise structures.

Core Functionalities of the Project Management Platform

  • Role-based permission management with an intuitive permissions assignment interface
  • Unified tracking of projects, leads, and clients sourced from a comprehensive data system
  • Full transparency dashboards displaying project status, employee workload, and individual performance metrics
  • Real-time collaboration features including built-in messaging and communication channels
  • Task filtering and sorting by various parameters including technologies used, team members, and project status
  • Performance evaluation tools such as integrated knowledge tests, achievement badges, and grading systems
  • Code review and quality assessment functionalities with grading and accomplishment tracking
  • Integration capability with external project tools such as Jira for importing and syncing project data
  • Time tracking modules for productivity analysis and cost estimation
  • Financial monitoring dashboards that aggregate project rates, fees, taxes, and generate reports
  • A career progression visualization module to support developer growth
  • Custom calendar with considerations for holidays and company-specific days off
  • Automated smart reporting for management insights

Technology Stack and Architectural Preferences

Frontend: TypeScript, Angular, Material UI, NgRx, Swagger
Backend: Node.js, NestJS, TypeORM
Databases: PostgreSQL
Cloud Infrastructure: AWS services including EC2, S3, RDS
Testing: Jasmine, Karma
Hosting: AWS cloud services

External Systems and Tools Integration Requirements

  • Jira for project data import and synchronization
  • Stripe or other payment systems for billing (planned future integration)
  • Internal HR and time tracking systems as applicable

Performance, Security, and Scalability Standards

  • The platform must support teams of any size, with scalable architecture
  • Real-time updates with minimal latency to ensure current project status visibility
  • Secure data handling conforming to best practices for user authentication and authorization
  • High availability and uptime, targeting 99.9% system availability
  • User onboarding process designed to take less than 5 minutes
  • Performance optimizations for large datasets and concurrent users

Projected Business Benefits and Success Metrics

Implementing this integrated project management system will significantly improve workflow efficiency, reduce onboarding time to under 5 minutes, enhance project transparency, and provide comprehensive monitoring tools. The expected outcome includes streamlined collaboration, better resource utilization, and the ability to support teams of various sizes, ultimately leading to increased project delivery speed and improved employee engagement through gamification and career development features.

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