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Enhanced Message Capture Platform for Compliance and eDiscovery

effectivesoft.com

Information technology

Financial services

Energy & natural resources

Healthcare

Current System Limitations

Existing message capture tool suffers from limited integration capabilities with modern communication platforms, restricted archiving platform support, frequent downtime, and suboptimal performance when handling large data volumes. These limitations increase compliance risks and hinder efficient data discovery for regulated industries.

About the Client

Global provider of enterprise data management solutions specializing in compliance, archiving, and regulatory technology

Core Project Goals

Expand integration capabilities with modern messaging systems
Improve system performance and reliability
Increase supported archiving platform options
Ensure scalable data processing for enterprise environments
Enhance deployment efficiency and system maintainability

System Functionality Overview

Modular connectors for social media and collaboration platforms
Configurable message filtering and routing engine
Multi-target archiving capabilities
Windows Service-based background processing
Customizable importer configurations

Technology Stack

T/SQL

JavaScript

HTML

.NET 4.5

ASP.NET MVC

SQL Server

WiX Toolset

Required System Integrations

Social media APIs (Facebook, Twitter, LinkedIn)
Enterprise collaboration platforms (Slack, Microsoft Teams)
Email servers (Exchange, Gmail API)
Cloud storage solutions (AWS S3, Azure Blob Storage)

Performance & Scalability Requirements

Support for concurrent multi-source data ingestion
99.9% system uptime SLA
End-to-end encryption for data security
Horizontal scalability for petabyte-scale data processing
Automated deployment with configuration management

Business Impact Projections

Implementation will reduce regulatory compliance risks by 70%, decrease data discovery response times by 60%, and support 3x growth in data volume processing capacity. The enhanced platform will enable faster internal investigations, improve audit readiness, and provide competitive differentiation through expanded integration capabilities.