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Enhanced Integration Platform for Multitenant Transportation Management System

trigent.com

Logistics

Grocery

Produce

Business Challenges

Existing TMS platform lacks industry-specific customization capabilities and deep integration with carrier/internal systems, preventing real-time visibility, automated processes, and rapid client onboarding while hindering support for multi-industry requirements like grocery/produce supply chains

About the Client

Cloud-based Transportation Management System provider offering freight optimization, supply chain visibility, and logistics applications for US companies

Project Goals

Implement flexible integration framework for seamless carrier/system connectivity
Develop industry-specific features for grocery/produce and other verticals
Enable zero-code integration configurations for rapid client onboarding
Establish real-time shipment tracking and documentation capabilities
Support complex multi-route load management requirements

Core System Functionalities

EDI integration suite (204/990/210/214/820 standards)
Multi-industry customization framework
Real-time shipment status tracking API
Automated rate calculation engine
Multi-route load management interface
Digital POD/BOL capture and sharing

Technology Stack

Cloud-native architecture

EDI processing

RESTful/SOAP APIs

Microservices

System Integrations

Carrier web services
Customer ERP systems
Telematics platforms
Supplier/customer portals
Financial systems

Operational Requirements

Horizontal scalability for rapid growth
Real-time data processing capabilities
High-availability architecture
Data encryption and compliance
Low-latency API responses

Business Impact

Enables 50% faster client onboarding through standardized integrations, reduces operational costs by 30% via automation, supports 3x business growth through scalable architecture, and establishes market leadership through industry-specific capabilities and real-time supply chain visibility