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Enhanced Event Planning Platform Incorporating Venue Traffic Data
  1. case
  2. Enhanced Event Planning Platform Incorporating Venue Traffic Data

Enhanced Event Planning Platform Incorporating Venue Traffic Data

th-ey.com
Hospitality & leisure

Identifying Crowd Control Challenges and Venue Comfort Constraints

The client faces difficulty in providing customers with convenient options for planning events at venues that are comfortable and safe, especially considering fluctuating crowd levels and health considerations, leading to reduced customer satisfaction and potential occupancy issues.

About the Client

A mid-sized hospitality chain aiming to optimize customer experience by integrating real-time venue occupancy and traffic data into their event planning services.

Goals for Developing a Crowd-Aware Event Planning Solution

  • Develop a mobile application that enables users to plan events at venues during optimal times with manageable crowd levels.
  • Integrate real-time traffic and occupancy data for various venues to inform users about current capacity status.
  • Provide filtering options based on venue capacity, user reviews, and crowd levels to enhance decision-making.
  • Implement participant management and scheduling features to streamline event organization.
  • Create an intuitive map interface with capacity filters to visualize venue occupancy at different times.

Core Functionalities for Crowd-Integrated Event Planning System

  • Event planning interface allowing users to select venue, date, and time
  • Map view with real-time venue capacity and crowd level filters
  • Venue review and rating system for user feedback
  • Participants management module for inviting and tracking attendees
  • Calendar integration to synchronize planned events
  • Traffic data research module to collect and process venue occupancy information at different hours

Recommended Technologies and Architectural Approach

Mobile app development on iOS and Android platforms
Integration of real-time traffic and capacity data APIs
Use of cloud services for data storage and processing
Mobile-friendly map and UI design with capacity filtering capabilities

Essential External System Integrations

  • Venue occupancy and traffic data sources for real-time updates
  • Calendar and notification systems for event management
  • User review and feedback platforms

Key Non-Functional System Criteria

  • Scalability to support increasing number of venues and users
  • Performance ensuring real-time data updates within 2 seconds
  • High security standards for user data privacy and secure transactions
  • Reliability with 99.9% uptime for core functionalities

Projected Business Benefits and Performance Metrics

The implementation of this crowd-aware event planning platform is expected to increase user engagement by 25%, improve customer satisfaction by enabling more comfortable and safer venue choices, and optimize venue occupancy management—potentially reducing overcrowding incidents and enhancing overall operational efficiency.

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