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Enhanced eCommerce Platform with Mobile App and Advanced Media Selling Features
  1. case
  2. Enhanced eCommerce Platform with Mobile App and Advanced Media Selling Features

Enhanced eCommerce Platform with Mobile App and Advanced Media Selling Features

celadonsoft.com
eCommerce
Consumer products & services

ECommerce Platform Limitations Hindering User Experience and Scalability

The client operates an eCommerce platform for selling used media items, which is currently outdated and faces challenges such as poor navigation, limited features, legacy code issues, and suboptimal user engagement. They require a comprehensive redesign and feature addition to enhance the shopping and selling experience, including support for mobile devices and a user-friendly media selling process.

About the Client

A mid-sized online retailer specializing in secondhand media items such as books, CDs, DVDs, and games, aiming to modernize its platform and improve user engagement.

Goals for Developing a Modern, Feature-Rich eCommerce Solution with Mobile Compatibility

  • Redesign and develop a modern, responsive website that optimizes navigation and product discovery for media items.
  • Implement new features including saved shopping baskets, QR code scanning for media selling, and home collection services.
  • Build native mobile applications for iOS and Android to expand user reach and facilitate media selling via scanning and quick listings.
  • Refactor and upgrade existing legacy code to ensure compatibility with modern technologies, maintaining existing user base.
  • Integrate an admin interface for streamlined content and order management.
  • Implement real-time payment validation, push notifications, and enhanced security to improve transaction speed and user confidence.

Core Functional Functionalities for the Media Retailer Platform

  • Responsive redesigned website with intuitive navigation and search capabilities.
  • QR code scanner feature allowing users to sell or add media items quickly.
  • Saved baskets functionality accessible across devices for persistent shopping carts.
  • Home collection service scheduling and management.
  • Mobile applications for iOS and Android with media selling, browsing, and purchasing capabilities.
  • Real-time bank validation for faster payment processing.
  • Push notifications management for order updates, promotions, and alerts.
  • Admin interface for content, inventory, and order management.
  • Security measures ensuring high data protection standards.

Preferred Technologies and Architectural Strategies

Modern JavaScript frameworks (e.g., React, Vue.js) for frontend development.
Node.js-based backend architecture, such as Nest.js, for server-side logic.
Cloud hosting services for scalability and reliability.
Legacy code refactoring using contemporary technologies to ensure compatibility.

External Systems and Services Integration Needs

  • Payment gateways for real-time bank validation.
  • QR code generation and scanning libraries.
  • Push notification services for user engagement.
  • Inventory and order management systems.
  • Analytics and user behavior tracking platforms.

Performance, Security, and Scalability Expectations

  • System must support high traffic volumes with minimal latency, aiming for page load times under 2 seconds.
  • Data security protocols complying with industry standards to protect user information.
  • Scalability to accommodate expanding user base and media inventory.
  • Highly available infrastructure with disaster recovery provisions.

Projected Business Outcomes from the New Media Selling Platform

The reimagined eCommerce and mobile media selling platform is expected to significantly improve user navigation and engagement, reduce transaction times through real-time payment validation, and support growth with scalable architecture. Anticipated outcomes include increased sales, higher user retention, expanded mobile user base, and a streamlined media selling process comparable to the original project's success metrics.

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