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Enhanced AI-Powered Web Filtering Solution for Student Safety
  1. case
  2. Enhanced AI-Powered Web Filtering Solution for Student Safety

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Enhanced AI-Powered Web Filtering Solution for Student Safety

trigent.com
Education
Information technology
Security

Challenges in Ensuring Student Online Safety Across Multi-Platform Environments

The client required a robust QA solution to address complexities in monitoring student online behavior across 5+ billion activities annually. Key challenges included anticipating student device usage patterns, ensuring cross-platform compatibility (Windows, iOS, Android, macOS, Chromebooks), and distinguishing harmful behavior indicators from legitimate searches while maintaining system scalability.

About the Client

A fast-growing EdTech company providing cloud-based web filtering and parental control applications for schools and homes, utilizing AI to monitor student online activities across devices.

Strategic Goals for Enhanced Student Safety System

  • Implement persona-based experiential testing to simulate K-12 user behavior
  • Establish omnichannel testing framework across 15,000+ school environments
  • Develop certification process for device/browser compatibility
  • Enhance AI-driven threat detection accuracy through behavioral pattern analysis

Core System Capabilities for Web Filtering Solution

  • Multi-device activity tracking across Windows, iOS, Android, macOS, and Chromebooks
  • AI-driven behavioral analysis engine for harmful content detection
  • Real-time alert system for administrators
  • Parental control integration across home and school networks
  • Adaptive filtering rules based on student behavioral patterns

Technology Stack Requirements

Artificial Intelligence/Machine Learning frameworks
Cloud-native architecture (AWS/Azure)
Cross-browser testing tools (Selenium, BrowserStack)
Device farm solutions for OS compatibility testing

System Integration Needs

  • School management systems (e.g., PowerSchool, Google Classroom)
  • Parental control application APIs
  • Social media platform monitoring APIs
  • Enterprise threat intelligence platforms

Performance and Security Requirements

  • Scalability to handle 5B+ daily transactions
  • 99.99% system uptime SLA
  • Real-time processing latency <200ms
  • GDPR/FERPA compliance for student data protection
  • Multi-tenancy security architecture

Projected Business Outcomes

Enables protection for 10M+ students across 15,000+ schools with exponential growth potential. Achieves 99.8% accuracy in harmful behavior detection while maintaining seamless cross-platform functionality. Reduces false positives by 75% through behavioral pattern analysis, expanding market reach in K-12 education sector.

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