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Enhance Ecommerce Platform Usability and Integrations

effectivesoft.com

eCommerce

Usability Challenges with Bulk Operations and Subscription Management

The client's existing admin dashboard lacked intuitive features for managing large product catalogs (e.g., bulk editing) and subscription-based products. Less frequently used actions were scattered across different pages, leading to user frustration and inefficiencies. UI performance was also a concern when displaying numerous options.

About the Client

A fast-growing US company developing a headless ecommerce platform to offer flexibility and advanced features to its customers.

Project Goals

Improve the usability of the admin dashboard for managing products, orders, and subscriptions.
Enhance the efficiency of bulk product editing capabilities.
Centralize subscription management within the admin dashboard.
Optimize dashboard performance by implementing pagination for selectable options.
Seamlessly integrate with third-party services for fraud detection, customer support, communication, and automation.

Functional Requirements

Bulk editing of product attributes.
Centralized subscription management functionality.
Streamlined access to less common administrative actions via dropdown menus.
Pagination for displaying large lists of options within the dashboard.
Integration with fraud detection services.
Integration with customer support solutions.
Integration with communication services.
Integration with automation platforms.

Preferred Technologies

React

Node.js

MongoDB

Redux

Vue.js

Express

Docker

PM2

Nodemailer

Sass

Required Integrations

Fraud Detection Service
Customer Support Service
Communication Service
Automation Platform

Key Non-Functional Requirements

Scalability to accommodate a growing number of products and users.
High performance to ensure a responsive and efficient user experience.
Secure data handling and protection.
Maintainability and code quality.

Expected Business Impact

Improved usability and efficiency of the admin dashboard are expected to reduce administrative overhead, increase operational efficiency, and ultimately boost revenue by enabling faster product updates and better customer support. Seamless integration with third-party services will further enhance the platform's value proposition and attract more customers.