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GlobalEd Solutions' current platform, while functional, is facing challenges in scaling to accommodate a rapidly growing user base and expanding course catalog. Key pain points include limitations in managing complex course structures, optimizing video streaming for a large number of concurrent users, simplifying teacher payouts, and ensuring robust remote proctoring capabilities. The existing platform lacks seamless in-app communication between students and instructors beyond basic messaging and needs improved reporting and analytics for both administrators and instructors.
GlobalEd Solutions is a rapidly growing online education provider focused on delivering skills-based training to professionals worldwide. They aim to expand their course offerings and enhance platform features to better serve their diverse student and instructor base.
This platform enhancement will enable GlobalEd Solutions to expand its course offerings, attract a larger student base, and improve customer satisfaction. By streamlining operations and improving user experience, the platform will contribute to increased revenue, reduced operational costs, and enhanced brand reputation. The improved scalability will allow for future growth and the addition of new features without significant performance degradation. The enhanced analytics will allow GlobalEd to better understand user behavior and optimize the learning experience.