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Educational Platform Redesign and System Integration

nybblegroup.com

Education

Challenges

CRS Education's existing platform suffers from fragmented systems, hindering operational efficiency, creating a suboptimal user experience, and limiting sales growth. The company struggles with complex system integration, multi-currency billing (specifically Argentine pesos and Uruguayan pesos), and providing a user-friendly experience for a global audience. Tight deadlines further complicate the situation.

About the Client

A leading provider of real estate education courses and events, offering a range of programs for professionals seeking to advance their careers.

Goals

Improve internal operational efficiency through automation.
Enhance user experience and platform intuitiveness.
Increase course and event enrollment and revenue generation.

System Functionality

Course Management: Course creation, scheduling, content delivery, and progress tracking.
Event Management: Event creation, registration, ticketing, and attendance tracking.
Billing and Payments: Multi-currency support (Argentine Pesos, Uruguayan Pesos, and potentially USD), automated invoice generation, and secure payment processing.
User Management: User registration, profile management, and role-based access control.
Reporting & Analytics: Sales reports, enrollment statistics, and user behavior analysis.

Technology Preferences

Cloud-based architecture (e.g., AWS, Azure, GCP)

Modern web framework (e.g., React, Angular, Vue.js)

Secure payment gateway integration (e.g., Stripe, PayPal)

Robust database (e.g., PostgreSQL, MySQL)

External Integrations

Payment gateways (Stripe, PayPal)
Email marketing platform (e.g., Mailchimp, SendGrid)
CRM system (e.g., Salesforce, HubSpot)

Non-Functional Requirements

Scalability to accommodate future growth in users and courses.
High performance and responsiveness.
Robust security measures to protect user data and financial information.
Accessibility compliance (WCAG).
Reliable uptime.

Expected Business Impact

This project is expected to significantly improve CRS Education's operational efficiency, leading to reduced manual effort and error rates. The improved user experience will drive higher course enrollment and event participation, ultimately boosting revenue. Multi-currency capabilities will enable expansion into new markets and cater to a broader customer base. The scalable platform will position CRS for continued growth in the real estate education sector.