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E-commerce Platform Modernization and Inventory Management System Integration
  1. case
  2. E-commerce Platform Modernization and Inventory Management System Integration

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E-commerce Platform Modernization and Inventory Management System Integration

tridhyatech.com
Retail
Consumer products & services

Business Challenges

The client's existing e-commerce platform suffered from sluggish performance due to a large product catalog and numerous websites. This resulted in high website abandonment rates and reduced sales. Inefficient inventory management across multiple websites and physical stores led to potential overselling and customer dissatisfaction. The search functionality was inadequate, hindering product discovery and personalized recommendations.

About the Client

A leading Philippines-based retail chain with over 80 stores specializing in high-grade home improvement products and construction supplies, offering a wide range of local and international brands.

Project Objectives

  • Modernize the e-commerce platform for improved performance and scalability.
  • Centralize website management across all 80 stores.
  • Integrate a robust inventory management system to ensure real-time stock visibility and prevent overselling.
  • Optimize the checkout process for a seamless customer experience.
  • Enhance search functionality with personalized recommendations and product visibility features.

Functional Requirements

  • Multistore website management
  • Real-time inventory synchronization across all stores and online channels
  • Personalized product recommendations based on user behavior
  • Improved search functionality with filtering and sorting options
  • Optimized checkout process with multiple payment gateways
  • User account management

Preferred Technologies

Magento
Algonomy
Amazon AWS
MySQL
PHP
Tailwind CSS
Alpine JS

Required Integrations

  • Stock Management System
  • ETP Omnichannel Connect (for offline/online sales synchronization)

Key Non-Functional Requirements

  • High website performance (fast loading speeds)
  • Scalability to handle future growth
  • Secure payment processing
  • Data security and privacy compliance
  • Reliable and stable platform

Expected Business Impact

This project is expected to significantly improve online sales revenue by enhancing website performance, optimizing the customer experience, and improving product discovery. Improved inventory management will reduce stockouts and prevent overselling, leading to increased customer satisfaction and reduced operational costs. The project will also streamline website management, allowing for faster deployment of new products and promotions.

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