The client faces difficulties in creating a compelling digital storefront that effectively showcases product imagery and detailed descriptions, engaging customers, and streamlining online sales. Additionally, they lack a subscription service to foster ongoing customer engagement and loyalty, limiting potential revenue streams and market growth.
A small-to-medium-sized health supplements manufacturer looking to establish a robust online presence, enhance brand visibility, and implement customer loyalty strategies through an improved digital storefront.
The implementation of an advanced e-commerce platform with rich multimedia support and subscription capabilities is expected to significantly boost customer engagement, increase repeat purchase rates, and enhance brand visibility. Targeted metrics include improved customer retention, higher average order value, and a timely launch of new product lines, ultimately driving growth and revenue growth for the client.