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DLR faces inefficiencies in their paper-based inspection form workflow, including manual form distribution/collection, physical review processes requiring technician office visits, version control issues, and lack of digital access in low-connectivity field environments. Completed forms require manual scanning and insecure sharing methods.
A laboratory equipment repair service provider with 90+ years of experience, specializing in high-quality, cost-effective maintenance solutions for scientific equipment.
The solution will reduce administrative overhead by eliminating physical form handling, decrease turnaround time for inspections through mobile access, improve compliance through version control, and enhance customer satisfaction via faster digital delivery of completed forms. Technicians will gain productivity through offline capabilities while maintaining secure data integrity.