Digital Supply Chain Management System for Non-Profit Healthcare Organizations

The organization currently relies on manual, paper-based systems for managing healthcare supply deliveries, leading to inefficiencies, delays, and extensive staff follow-up. There is a pressing need for a scalable, digital solution to automate delivery documentation, verify shipments, and integrate with inventory management to enhance operational efficiency and meet future data collection demands.

A global non-profit healthcare organization managing supply chains for remote and underserved communities, aiming to streamline operations and improve delivery efficiency.

• Develop a scalable web and mobile application to digitize and automate supply chain documentation and tracking processes.
• Enable real-time verification of healthcare product shipments with in-country recipients.
• Implement secure media upload and management (photos, videos) for delivery Attestation.
• Provide role-based access controls for different user types (e.g., staff, recipient partners, management).
• Facilitate digital signatures for documentation, replacing traditional paper-based signatures.
• Create an intuitive dashboard for supply chain management, shipment oversight, and contact/donee management.
• Support error reporting for damaged or missing products with multimedia evidence submission.
• Ensure system compatibility with existing inventory and logistics management systems.

• Role-based navigation dashboard for managing shipments, contacts, donees, and media assets.
• Contact and donee management with access permissions, creation, and deletion functionalities.
• Shipment management with detailed views, filtering options, and compliance document attachment.
• Media documentation support including photo/video uploads linked to shipments.
• Mobile app capabilities for field staff including viewing assigned shipments, attaching multimedia evidence, signing documents digitally, and reporting issues with product condition.
• Secure digital signature capture for attestations.
• Error reporting interface for damaged or missing products, with multimedia evidence submission.

• Inventory management systems for synchronization of stock data
• Shipping carrier APIs for real-time shipment status updates
• In-country recipient portals for delivery confirmation
• Document storage solutions for media and compliance documents

• System scalable to support increasing shipment volume as operations grow
• High performance enabling real-time data updates and quick response times
• Secure data handling with role-based access and encryption, adhering to privacy standards
• Mobile app optimized for offline functionality and synchronization when online
• User-friendly interfaces for diverse user groups, including field staff and management

The implementation aims to significantly reduce shipment processing time, minimize documentation errors, and improve transparency in healthcare deliveries. Projected outcomes include enhanced operational efficiency, faster verification of shipments, and better data-driven decision-making, ultimately ensuring timely delivery of lifesaving healthcare products to remote communities across the globe.