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Digital Supply Chain Management Platform for Global Health NGO

simpalm.com

Medical

Non-profit

Human Resources

Information technology

Challenges in Manual Supply Chain Management

CMMB's existing paper-based supply chain and compliance processes caused significant delays, required excessive manual follow-up, and lacked real-time visibility. The organization needed a scalable digital solution to streamline documentation, verify deliveries efficiently, and integrate with existing inventory systems.

About the Client

Global non-profit organization delivering sustainable healthcare solutions to underserved communities since 1928

Digital Transformation Goals

Digitize and automate supply chain management workflows
Implement real-time shipment tracking and documentation verification
Enable seamless integration with existing inventory management systems
Reduce administrative overhead through automated compliance processes
Improve data accuracy and accessibility for global operations

Core System Functionalities

Centralized navigation dashboard for shipments, contacts, and media
Role-based access control with multi-level permissions
Digital signature capture for compliance documentation
Media upload functionality (photos/videos) for delivery verification
Real-time shipment tracking and status updates
Error reporting system with multimedia evidence submission
Integrated contact and donee management interface
Cross-platform data synchronization between mobile and web apps

Technology Stack Requirements

React

Android Kotlin

PHP Laravel 8

MySQL

SMTP2GO

System Integration Needs

Existing inventory management system
Global shipping tracking APIs
Multi-language support framework

Performance and Scalability Requirements

Support for 10,000+ concurrent users in remote locations
99.9% system uptime guarantee
End-to-end data encryption for compliance
Offline functionality for low-connectivity environments
Multi-country regulatory compliance framework

Expected Operational Improvements

Implementation of the digital platform is projected to reduce supply chain processing time by 60%, decrease documentation errors by 85%, and enable real-time visibility across 1.4 million annual deliveries. The solution will support CMMB's expansion into new geographic regions while maintaining compliance with international healthcare regulations.