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Digital Platform Revamp for Enhanced User Experience and Business Intelligence
  1. case
  2. Digital Platform Revamp for Enhanced User Experience and Business Intelligence

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Digital Platform Revamp for Enhanced User Experience and Business Intelligence

capitalnumbers.com
Information technology
Retail
Healthcare
Financial services
Food & Beverage

Current Platform Limitations

Existing platform suffers from outdated UI/UX, fragmented information architecture, poor navigation, inconsistent branding, and limited functionality for conducting in-store experiments. Users face difficulties locating data quickly and executing tests without technical expertise.

About the Client

A technology company specializing in in-store experimentation and data-driven decision-making solutions for multi-vertical businesses

Strategic Enhancement Goals

  • Create intuitive, brand-consistent interface with improved information architecture
  • Implement scalable solution for cross-device responsiveness
  • Enable non-technical users to conduct in-store A/B testing
  • Incorporate multimedia content for brand storytelling
  • Establish dynamic content updates for SEO optimization
  • Facilitate seamless data upload and analysis workflows

Core System Capabilities

  • Responsive hamburger navigation menu
  • Offline A/B testing framework for physical stores
  • Interactive video content management system
  • Dynamic news/blog integration with SEO optimization
  • Structured data upload portal for test parameters
  • Event management module for brand engagement
  • Testimonial showcase with visual storytelling

Technology Stack

WordPress
HTML5
CSS3

System Integrations

  • Third-party video hosting platforms
  • Event registration systems
  • Customer data management APIs
  • Content delivery networks (CDN)

Operational Requirements

  • Cross-browser compatibility (Chrome, Firefox, Safari, Edge)
  • Mobile-first responsive design
  • High-performance loading metrics (<2s)
  • WCAG 2.1 accessibility compliance
  • Scalable cloud infrastructure

Business Transformation Outcomes

Expected to enhance decision-making efficiency by 40%, increase user engagement through interactive content, reduce technical dependency for test execution, and improve conversion rates via optimized information architecture. The modernized platform will strengthen brand authority while enabling data-driven retail optimization across multiple industries.

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