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Digital KYC Portal Development for Global Energy Company
  1. case
  2. Digital KYC Portal Development for Global Energy Company

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Digital KYC Portal Development for Global Energy Company

tridhyatech.com
Energy & natural resources
Mining
Aviation
Marine
Construction

Business Challenges in Manual KYC Processes

The company faced challenges transitioning from manual to digital customer verification, including security risks with sensitive data, difficulty maintaining regulatory compliance, and inability to scale with evolving customer expectations and technological advancements.

About the Client

A global energy company producing, distributing, and marketing petroleum products across 40+ countries with 3,000+ service stations and 8,000 employees, focused on sustainability initiatives.

Digital Transformation Goals

  • Digitize and automate the KYC process for customer onboarding
  • Enhance data security and fraud prevention mechanisms
  • Ensure compliance with global regulatory standards
  • Improve operational efficiency and reduce processing times
  • Support scalability for future business expansion

Core System Functionalities

  • Biometric identification (e.g., facial recognition)
  • Digital document scanning and validation
  • Online form submission with auto-validation
  • Digital signature integration
  • AI-powered fraud detection and risk assessment

Technology Stack

DXP 7.3
PostgreSQL
Azure VM

System Integrations

  • CRM systems
  • Regulatory databases
  • Payment gateways

Non-Functional Requirements

  • High scalability to handle global user base
  • Enterprise-grade data encryption and security
  • Compliance with GDPR, AML, and regional regulations
  • 99.9% system uptime and performance optimization

Expected Business Impact

The digital KYC portal will reduce onboarding time by 70%, lower operational costs by 40%, and improve compliance accuracy. Enhanced security features will mitigate fraud risks, while scalable architecture supports future growth across 5 continents.

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