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Digital Banking Platform Enhancement and Modernization

halo-lab.com

Financial services

Challenges with User Experience and Platform Perception

Sight Banking aims to solidify its position as a leading digital bank by enhancing its user experience, simplifying functionality for a wider audience, and reinforcing its commitment to data security. The current platform needs modernization to better reflect the bank's values of innovation, ease of use, and transparency. A key challenge is ensuring accessibility for users with varying levels of technical expertise while maintaining robust data protection.

About the Client

A digital bank focused on innovation, simplicity, and user-friendly banking experiences.

Project Goals

Enhance the user experience to be intuitive and stress-free.
Simplify website functionality for all user levels.
Strengthen the perception of data security and build user trust.
Improve website accessibility through multilingual support.
Maintain a modern and engaging brand identity aligned with digital banking innovation.

Functional Requirements

Intuitive user interface (UI) for easy navigation.
Multilingual support for a wider user base.
Secure registration and login processes.
Simplified banking task workflows.
Transparent display of banking information.

Technology Stack

Redux

Reduxsaga

Non-Functional Requirements

Scalability to handle a growing user base.
High performance and fast loading times.
Robust data security and encryption.
Cross-browser compatibility.
Accessibility compliance.

Expected Business Impact

This project is expected to drive user engagement, increase customer satisfaction, and strengthen Sight Banking's brand image as a modern, reliable, and user-centric digital bank. By improving usability and security, the platform will foster greater trust and potentially attract new customers, contributing to continued growth and success, as evidenced by the successful funding rounds of similar ventures.