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Development of Web-Based Customer Portal with Admin Panel Integration

essentialdesigns.net

Agriculture

Transportation

Food & Beverage

Challenges with Legacy Systems and Customer Access

Patterson Grain relied on an internal Windows desktop application for managing customer data and grain activities, but customers lacked direct access to critical information such as contracts, payments, deliveries, and commodity prices. This created inefficiencies and limited transparency for stakeholders.

About the Client

Agricultural company providing seed sales, crop inputs, financial services, grain handling, and exports, with sibling companies in transportation and consumer food products.

Key Goals for System Modernization

Enable secure customer access to real-time data via a web-based portal
Integrate new portal with existing Windows application without disrupting operations
Enhance user experience for both internal teams and external customers
Streamline management of contracts, payments, deliveries, and communications

Core System Capabilities

User authentication and profile management
Contract and purchase history tracking
Payment and delivery status monitoring
Credit balance visibility
Real-time commodity price updates
Secure messaging system for customer-Patterson communication
Admin panel for system management and oversight

Technology Stack Requirements

Web-based framework (e.g., React, Angular)

Backend integration tools

Secure authentication protocols

System Integration Needs

Existing Windows desktop application
Payment processing systems
Commodity price data feeds

Performance and Security Standards

High availability and scalability for concurrent users
Data encryption and compliance with industry security standards
Responsive design for cross-device compatibility
Minimal latency during integration with legacy systems

Expected Business Outcomes

Improved customer satisfaction through self-service capabilities, reduced administrative overhead via automated data synchronization, enhanced decision-making with real-time insights, and strengthened competitive advantage through digital transformation.