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Development of Vendor-Facing Mobile Application for Enhanced Event Planning Ecosystem
  1. case
  2. Development of Vendor-Facing Mobile Application for Enhanced Event Planning Ecosystem

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Development of Vendor-Facing Mobile Application for Enhanced Event Planning Ecosystem

triare.net
Business services
Hospitality & leisure
Media

Challenges in Extending Event Planning Platform to Vendor Management

Existing customer-facing apps lack tools for vendors to manage profiles, bookings, and communications. Manual processes for vendor updates, limited real-time interaction between parties, and absence of analytics for vendor performance optimization. Need to maintain data consistency with existing systems while adding role-specific features.

About the Client

Event planning platform connecting users with local vendors in Toronto and GTA, seeking to expand functionality for vendor-side operations

Objectives for Vendor-Facing Application Development

  • Create dedicated vendor management interface
  • Enable real-time profile and availability updates
  • Implement bidirectional communication tools
  • Integrate booking management with existing customer apps
  • Provide performance analytics for vendor optimization

Core System Functionalities and Key Features

  • Vendor profile management dashboard
  • Real-time booking status tracking
  • Secure messaging with customers
  • Analytics dashboard for performance metrics
  • Document sharing for contracts/agreements
  • Availability calendar synchronization
  • Review response management system

Technology Stack Alignment

.NET
SignalR
Swift
Kotlin
Google Maps API

System Integration Requirements

  • Existing customer app backend
  • Google Maps geoclustering
  • YouTube/Vimeo media APIs
  • Payment gateway for premium features
  • Push notification service

Non-Functional Requirements

  • Support 10,000+ concurrent vendor sessions
  • 99.9% uptime SLA
  • End-to-end data encryption
  • Cross-platform feature parity
  • Sub-200ms latency for chat features

Expected Business Impact of Vendor-Facing Application

Streamlined vendor operations through self-service tools, reducing administrative overhead by 40%. Enhanced vendor engagement through real-time communication and analytics, projected to increase platform retention rates by 25%. Unified ecosystem with customer apps expected to reduce booking friction and improve overall marketplace efficiency.

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