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Development of Unified Restaurant Experience Platform with POS Integration and Multi-Currency Support

saritasa.com

Food & Beverage

Hospitality & Leisure

Current Challenges in Restaurant Experience Fragmentation

Restaurants and customers face disjointed processes for ordering, payment, and customer engagement. Existing solutions lack integration with POS systems, fail to support global scalability through multi-currency capabilities, and do not provide merchants with tools to deliver personalized incentives.

About the Client

A startup focused on simplifying dining experiences through technology, enabling seamless interactions between customers and restaurants.

Strategic Goals for Platform Development

Create a unified mobile app for restaurant discovery, ordering, and payment
Integrate with POS systems to streamline tab management and bill splitting
Implement multi-currency support for global expansion
Develop a SaaS CMS for merchant account management and customer incentives

Core System Functionalities

Venue search with location-based maps
In-app order placement and tab management
Bill splitting and tip calculation tools
POS system integration for real-time updates
Multi-currency transaction processing
Tiered CMS for merchant administration and incentive management

Technology Stack Requirements

Native iOS development (Objective-C/Swift)

SaaS-based content management system

Cloud infrastructure for scalability

Critical System Integrations

Point-of-sale (POS) system APIs
Payment gateway services
Location-based mapping APIs

Operational and Performance Criteria

Scalable architecture for global market expansion
Payment data encryption and PCI compliance
Real-time synchronization with POS systems
Multi-language and multi-currency support

Anticipated Business Outcomes

Streamlined dining experiences will increase customer satisfaction and merchant efficiency. POS integration reduces operational friction, while multi-currency support enables rapid international expansion. The CMS empowers merchants to enhance customer retention through targeted incentives and personalized service.