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The organization struggled with inefficient paper-based intake forms, manual recordkeeping, and labor-intensive reporting processes. These outdated methods created operational bottlenecks, increased error rates, and hindered timely grant reporting requirements.
A Los Angeles-based nonprofit providing permanent supportive housing services to individuals experiencing homelessness, reliant on grants and government funding.
The new system will significantly reduce administrative overhead through automated workflows, improve data accuracy with digital forms, and enable timely generation of compliance reports. Role-based access controls will enhance data security while maintaining operational efficiency for case workers.