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Development of a Scalable Home Care Hiring and Onboarding Platform
  1. case
  2. Development of a Scalable Home Care Hiring and Onboarding Platform

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Development of a Scalable Home Care Hiring and Onboarding Platform

saritasa.com
Medical
Human Resources
Information technology

Challenges in Hiring and Retaining Home Care Staff

The home care industry faces significant recruitment and retention challenges due to high demand (projected $150B market by 2029), rigorous compliance requirements, and inefficient manual hiring processes. CareSphere's existing workflows created administrative overhead, delayed candidate processing, and limited scalability despite their reputation for quality care.

About the Client

Founded in 1981, a leading provider of personalized home care services in Pennsylvania, seeking to streamline recruitment and onboarding processes for home healthcare workers

Key Project Goals

  • Increase hiring efficiency by 40% through automation
  • Reduce administrative overhead for HR staff
  • Create seamless candidate experience via mobile-first interface
  • Ensure full compliance with healthcare regulations
  • Enable future scalability for national expansion

Core System Capabilities

  • Mobile job listings and application portal
  • Digital document submission and verification
  • Live video interview scheduling and execution
  • Automated compliance checklist tracking
  • API integration with HHAExchange for employee records
  • Interview queue management system
  • Document request and approval workflows

Technology Stack Requirements

Kotlin for native Android development
Python-based backend architecture
WebRTC for live video interviews
Cloud-native deployment infrastructure

System Integration Needs

  • HHAExchange API for employee record creation
  • Government databases for background checks
  • Document verification services

Operational Requirements

  • HIPAA-compliant data handling
  • 99.9% system uptime SLA
  • Support for 10,000+ concurrent users
  • Multi-factor authentication
  • 200ms latency for video interviews

Expected Business Outcomes

Implementation of this platform is projected to reduce time-to-hire by 50%, decrease HR administrative workload by 60%, and improve candidate retention through streamlined digital processes. The system will enable CareSphere to scale operations to meet growing demand while maintaining regulatory compliance and positioning them for national expansion.

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