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Development of Unified Digital Healthcare Platform with Continuous Quality Assurance

trigent.com

Health & Fitness

Information technology

Insurance

Challenges in Healthcare Platform Integration

Need to unify four separate healthcare products into a single platform while maintaining quality, ensuring HIPAA compliance, and reducing time-to-market for updates. Existing challenges include fragmented testing processes, manual QA inefficiencies, and maintaining consistent user experience across integrated services.

About the Client

Digital health platform provider offering integrated healthcare management solutions for employers and insurers

Key Project Goals

Create seamless omnichannel healthcare experience across web and mobile
Implement continuous quality assurance framework for integrated platform
Reduce defect escape ratio below industry benchmarks
Automate testing processes to decrease release cycles by 50%
Ensure compliance with WCAG 2.1 and HIPAA regulations

Core System Requirements

Integrated care provider directory with decision support tools
Personalized wellbeing coaching and rewards system
Insurance plan comparison and selection module
Cross-platform user experience consistency checks
Automated regression testing framework

Technology Stack

Robot Framework for test automation

Gherkin-based test case documentation

Blockchain testing frameworks

WCAG 2.1 compliance validation tools

System Integrations

Employer insurance databases
Healthcare provider networks
Loyalty rewards platforms
HIPAA-compliant data storage solutions

Non-Functional Requirements

99.9% platform uptime SLA
Sub-3 second page load times
End-to-end encryption for PHI
Scalable architecture for 20M+ users
Accessibility compliance reporting

Expected Business Impact

Projected 48% reduction in feature release cycles, 91% test automation coverage, and 0.2 defect escape ratio. Platform unification expected to increase user engagement by 40% while reducing operational QA costs by 45% through optimized resource allocation and automated testing frameworks.