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Development of Scalable Online Greeting Card Platform with Multi-Channel Delivery
  1. case
  2. Development of Scalable Online Greeting Card Platform with Multi-Channel Delivery

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Development of Scalable Online Greeting Card Platform with Multi-Channel Delivery

capitalnumbers.com
eCommerce
Information Technology

Challenges in Building a Scalable and User-Friendly Greeting Card Platform

Need to create an online greeting card store from scratch with scalable architecture that maintains high-resolution image quality, supports seamless admin customization, and provides an intuitive user interface for card personalization. Requirements include handling high-traffic volumes during peak events, ensuring cross-channel delivery reliability, and maintaining robust payment and contact management systems.

About the Client

Digital solutions provider specializing in customizable eCard platforms with integrated delivery systems

Key Objectives for the Greeting Card Platform Development

  • Create a visually appealing eCommerce storefront for customizable greeting cards
  • Implement scalable backend architecture for seamless content management
  • Develop intuitive frontend customization tools with virtual keyboard integration
  • Enable multi-channel delivery via email, SMS, and MMS
  • Integrate secure payment gateway with recurring billing capabilities
  • Optimize image processing for high-resolution templates

Core System Functionalities and Key Features

  • User authentication and account management
  • Categorized template gallery with search/filter functionality
  • WYSIWYG card customization editor
  • Multi-format contact import (CSV/VCF)
  • Scheduled delivery system for invitations
  • Integrated payment processing with Braintree
  • Admin dashboard for content management
  • Automated image optimization pipeline
  • Musical card creation with MP4 support
  • Custom envelope design functionality

Technology Stack Requirements

Node.js backend framework
Angular frontend framework
MySQL relational database
AWS cloud hosting platform
ImageMagick image processing library
Puppeteer automated testing

Third-Party System Integrations

  • SendGrid email delivery API
  • Twilio SMS/MMS API
  • Braintree payment gateway
  • Angular Material UI components

Non-Functional System Requirements

  • High availability during peak traffic periods
  • Horizontal scalability for future content expansion
  • End-to-end data encryption
  • Sub-second page load times for media-rich templates
  • 99.9% API uptime SLA
  • Cross-browser compatibility

Expected Business Impact of Platform Implementation

Enables rapid market entry with differentiated digital greeting card solution, increases customer engagement through personalized experiences, reduces operational costs via automated delivery systems, and drives revenue growth through repeat purchases. Scalable architecture supports seasonal traffic spikes while maintaining performance, and integrated analytics enable data-driven product optimization.

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