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Development of Scalable Custom Pin Design Platform with Order Management System

capitalnumbers.com

Manufacturing

eCommerce

Business Challenges

The client required a digital solution to enable customers to customize pin designs with multiple parameters (size, material, plating), upload artwork, and modify orders post-submission. Existing processes lacked automation for quote generation, order fulfillment tracking, and backend customization capabilities.

About the Client

A manufacturer and retailer specializing in custom-designed pins produced in bulk for corporate clients and individual customers.

Project Objectives

Create a scalable web platform for real-time pin customization
Implement automated quote generation and order modification workflows
Develop a customizable CMS backend for product management
Enable seamless artwork upload and version control
Integrate payment processing with multiple gateways

Core Functional Requirements

Interactive pin configuration wizard with real-time pricing
Artwork upload and comment-based design specification system
Dynamic quote generation with discount/fee application
Order modification interface for customers
Factory assignment and fulfillment tracking dashboard
Mobile-responsive design for cross-device compatibility

Technology Stack

WordPress

HTML5

JavaScript

PHP

MySQL

System Integrations

PayPal API
Email notification service
Cloud storage for artwork

Non-Functional Requirements

High scalability for concurrent users
99.9% system uptime SLA
GDPR-compliant data handling
Sub-second response times for form submissions

Expected Business Impact

Streamlined order processing reducing fulfillment time by 40%, 25% increase in customer retention through enhanced customization capabilities, and 30% reduction in administrative overhead via automated quote/order management.