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Development of Public Transportation Mobile Application

innokrea.com

Government

Challenge

The existing Dynamic Passenger Information System (SDIP II) web portal lacks a mobile interface, limiting accessibility and convenience for passengers seeking real-time information about public transport. Passengers face difficulties in accessing up-to-date vehicle locations, timetables, route planning, and service announcements, leading to potential disruptions and inconvenience.

About the Client

Metropolitan area focused on developing and modernizing public transportation services for its residents.

Objectives

Enhance passenger experience by providing real-time public transport information.
Improve accessibility to public transport information via a user-friendly mobile application.
Enable convenient route planning and connection finding for passengers.
Increase public transport usage by offering a more seamless and informative experience.
Reduce passenger anxiety related to delays and disruptions through real-time updates and notifications.

Functionality

Real-time vehicle tracking on a map.
Timetable lookup for specific stops/stations.
Route planning with map integration and multi-modal options.
Service announcement display (delays, repairs, schedule changes).
Search functionality for lines, stops, and stations.
Favorite stops/lines feature.
Real-time notifications about route disruptions.

Technologies

React Native

GraphQL

Node.js

ArangoDB

Integrations

SDIP II web portal API
Mapping service API (e.g., Google Maps, Mapbox)
Real-time vehicle tracking data feed

Non-Functional Requirements

Scalability to handle a large number of users and vehicles.
High performance and responsiveness.
Secure data transmission and storage.
Reliable 24/7 operation.
Cross-platform compatibility (iOS and Android).

Expected Impact

The mobile application is expected to significantly improve the passenger experience, leading to increased satisfaction and potentially higher public transport ridership. Real-time information and convenient route planning will reduce passenger stress and enhance the overall appeal of public transport. The application will also provide valuable data for GZM to optimize its services and improve operational efficiency. The project aims to modernize public transportation and make it more accessible and convenient for the entire metropolitan area.